Honest answers.
Every question.

Not at all. We handle everything. You run your business — your systems work in the background. We give you simple instructions for anything you do manually (mostly: forward your phone, approve the review request template, that kind of thing).

We'll review it. If it's not doing its job (not ranking, not converting, not capturing leads), we'll tell you what's wrong. If it's solid, we focus only on the automations that make your phone ring more. The audit is always free either way.

For Foundation: site live in 3–5 business days from when we get your business details. For Lead Recovery and Always Open: automations live within 48 hours of the site going live.

Currently onboarding shops in TX, AZ, CO, CA, and FL. If you're outside those, send us a note — we may still be able to help.

No long-term contracts. Monthly retainers are month-to-month. We keep clients by delivering results, not by locking them in.

No. What you see is what you pay. One setup fee, one monthly retainer — that's the whole price. No add-ons, no upsells, no surprise invoices at month six.

Yes. You can move between tiers anytime. Upgrades take effect immediately; downgrades take effect at the next billing cycle.

One guarantee, on the thing I control: the system does what I said it does — the site is live, the missed-call text-back fires, and on Always Open the AI answers every call 24/7. If it isn't doing that, you stop inside the first 30 days and I refund the monthly fee — and you keep the site and the number, which are yours anyway. What I won't guarantee is how many of those callers say yes — that's your close rate, and that's your business, not mine.

Depends what you're using it for. If your plan already includes their AI answering, keep it — we're not going to charge you for something you already have. What they don't do is get the phone to ring: no website that ranks for "emergency plumber near me", no Google Business Profile work, and nobody accountable when a lead goes cold. That's the part we own. Plenty of our clients keep Jobber for scheduling and invoicing and run Titan in front of it.

We send leads via SMS (to your phone), email, and webhook. Webhook means we can push leads into any modern CRM — Jobber, Housecall Pro, ServiceTitan, Workiz, you name it. If you have something more exotic, ask.

Every lead is texted and emailed to you in real time, AND stored in your Titan dashboard. You can export to CSV anytime. You own your data — full export, no lock-in.

Then they just don't get the text. That's rare — 97% of US mobile numbers can receive SMS. The customers who do text back (most of them) become booked jobs you would have lost.

Like a real receptionist with a slight delay. We use the best voice tech available (sub-second response, natural cadence, can handle accents and interruptions). Most callers don't realize. We'll show you a recorded sample during the audit.

Some will, most won't. It handles interruptions, accents and follow-up questions instead of running a phone tree, and the callers who do notice still get booked — what they wanted was an answer and an appointment. If a caller asks directly, it answers honestly.

Every call is answered simultaneously. Twenty calls in a freeze-morning hour is twenty parallel conversations — no hold queue, no busy signal, no voicemail overflow. This is the single biggest difference from a human answering service, where callers wait for the next free agent.

It books. The AI reads your real availability, offers the caller genuine open slots, writes the appointment into your calendar or CRM, and texts the customer a confirmation before the call ends. A message you still have to return is a lead that's still shopping.

Depends on your call pattern, honestly. If your profitable calls are emergencies — burst pipes, no-heat, sewer backups — then after-hours is where the money leaks, because that homeowner calls the next shop the moment you don't pick up. If your work is scheduled remodels booked weeks out, a 9-to-5 phone might be fine and you shouldn't pay for more.

Different jobs. A human is better with a distressed or elderly caller who needs empathy more than speed. AI is better at 2am, at answering twenty calls at once, at never calling in sick, and at costing the same in your busiest month as your slowest. Many shops genuinely should pick the human option — our comparison pages say so where it's true.

It quotes from a price list you give us — flat rates, service-call fees, after-hours surcharges. It does NOT improvise pricing for complex jobs; for those it books a free estimate and routes to you.

Mateo. The owner. There's no SDR layer or support tier. You text the same number that built your site.

Content updates (services, hours, prices, photos) — included, just text us. Major design changes — included monthly within reason. Anything large gets a quote upfront.

Email or text. Your account closes at the next billing cycle. We give you a full export of your leads, content, and any custom configurations.